Privacy Policy

Last Updated: July 19, 2026

River Ridge of Osceola Apartments (“River Ridge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request information, schedule a tour, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name
  • Email address
  • Telephone number
  • Current address or preferred contact information
  • Apartment preferences and anticipated move-in date
  • Information included in an inquiry, contact form, or message
  • Information submitted when requesting a tour or rental information
  • Application-related information submitted through a third-party leasing or property management service

Please do not submit Social Security numbers, financial account information, medical information, or other highly sensitive personal information through a general website contact form.

Information Collected Automatically

When you visit this website, certain information may be collected automatically through cookies, analytics services, and similar technologies. This information may include:

  • Your Internet Protocol (IP) address
  • Browser and device type
  • Operating system
  • Pages visited and links selected
  • The date and time of your visit
  • The website or search engine that referred you to our website
  • General geographic location derived from your IP address

This information helps us operate the website, understand how visitors use it, improve its content, and maintain website security.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions and requests
  • Provide information about apartments, availability, pricing, amenities, or leasing
  • Schedule property tours or other appointments
  • Process or facilitate rental inquiries and applications
  • Communicate with prospective and current residents
  • Operate, maintain, and improve our website
  • Protect against fraud, misuse, security threats, or unlawful activity
  • Comply with applicable laws and legal obligations
  • Enforce agreements and protect our legal rights

Cookies and Analytics

This website may use cookies and similar technologies to provide website functionality, remember preferences, analyze website traffic, and improve the visitor experience. Cookies are small files stored on your device by your browser.

Squarespace and other service providers may place cookies or use related technologies when you visit this website. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers that assist us with services such as:

  • Website hosting and maintenance
  • Property management and leasing
  • Rental applications and resident services
  • Email, telephone, or text communications
  • Website analytics and security
  • Professional, legal, accounting, or administrative services

These providers may access information only as reasonably necessary to perform services on our behalf or as permitted by their own privacy policies and applicable law.

We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect our property, residents, visitors, business interests, or legal rights.

Rental Applications and Third-Party Services

Rental applications, background checks, credit checks, payments, resident portals, or other leasing services may be provided through third-party platforms. Information submitted directly through those platforms is governed by the applicable provider’s privacy policy and security practices.

We encourage you to review the privacy policy of any third-party service before submitting personal or financial information.

Email, Telephone, and Text Communications

If you provide your email address or telephone number, we may use it to respond to your inquiry or communicate with you regarding apartment availability, tours, applications, leasing, resident services, or other matters you requested.

You may ask us to stop nonessential marketing emails or text messages at any time. You may unsubscribe from email by using the unsubscribe instructions included in the message or by contacting us. If text messaging is offered, you may reply STOP to discontinue text messages. Message and data rates may apply.

Consent to receive marketing communications is not a condition of renting an apartment or purchasing any service.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, administer leasing or resident relationships, comply with legal and recordkeeping requirements, resolve disputes, and protect our legal interests.

Your Privacy Choices

Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also ask questions about how your information has been used or shared.

To submit a privacy request, email info@proquitymanagement.com. We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.

Children’s Privacy

This website is intended for adults seeking housing information and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

Third-Party Websites

This website may contain links to websites or services operated by third parties. We are not responsible for the content, privacy practices, accessibility, or security of those third-party websites. Visiting an external website is subject to that website’s terms and privacy policy.

Fair Housing

River Ridge of Osceola Apartments supports the principles of the Fair Housing Act and provides housing opportunities without discrimination as required by applicable federal, state, and local fair housing laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acknowledgment of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

River Ridge of Osceola Apartments
104 Ridge Rd.
Osceola, WI 54020
Phone: 715.255.0425
Email: info@proquitymanagement.com